PricingManaged pricing.
Managed pricing.
No fake checkout.
Harbor is priced as a managed pilot and rollout service today. That is more believable, easier to sell, and closer to the actual product than pretending every box is already enterprise-ready.
Real demos Honest posture Managed rollout
Pricing
Start with a pilot. Earn the rollout.
Harbor is not pretending to be finished self-serve SaaS. These are managed pilot packages built to get you onto real calls quickly and expand only after the numbers make sense.
Starter pilot
Prove one workflow on real calls.
$199/mo
500 min included · $0.12/min overage
- 1 managed workflow
- 500 min / mo included
- Real test calls through Harbor
- Operator-led script tuning
- Basic call logs + outcomes
- Email follow-up
Best for Single line · SMBs
Most popular
Growth pilot
Run meaningful call volume.
$799/mo
3,000 min included · $0.09/min overage
- Up to 3 managed workflows
- 3,000 min / mo included
- Live call testing + iteration
- Pilot reporting and transcript review
- Weekly operator check-in
- Priority support
Best for Growing service teams
Scale rollout
Expand once the pilot proves out.
$2499/mo
15,000 min included · $0.08/min overage
- Multi-line rollout planning
- 15,000 min / mo included
- Higher-touch implementation
- Dedicated rollout support
- Custom reporting needs
- Priority change requests
Best for Series B+ · Multi-location
Enterprise
For teams with procurement and security review.
Let's talk
Volume discounts on 100k+ min/mo
- Custom scope and commercial terms
- Security review support
- Dedicated implementation path
- Joint rollout planning
- Escalation channel
- Custom operating model
Best for Fortune 1000 · Call centers
Honest rollout rule— sell the workflow that already works today, then widen the scope after the pilot proves it.
Compare the rollout model before you buy the story.
The point of this page is not to inflate the feature matrix. It is to show how Harbor should actually be sold right now.
Starter
$199
GrowthPopular
$799
Scale
$2,499
Enterprise
Custom
Pilot scope
Managed workflows
1
Up to 3
Multi-line rollout
Custom
Included minutes / month
500
3,000
15,000
Custom
Overage / minute
$0.12
$0.09
$0.08
Volume tiers
Best-fit use cases
Receptionist
Reception + overflow
Broader rollout
Custom
Commercial model
Managed pilot
Managed pilot
Managed rollout
Procurement
What Harbor handles
Voice selection + script tuning
Live test calls
Operator-led iteration
Reporting on real calls
Basic
Weekly review
Expanded
Custom
Outbound qualification
Scoped pilot
Current product posture
Browser voice demo
Real callback demo
Protected operator console
Workflow-specific integrations
By fit
By fit
By fit
Custom
Finished self-serve onboarding
Support and rollout
Pilot planning
Shared feedback loop
Email
Priority
High touch
Dedicated
Security/compliance review support
Light
Custom commercial terms
Best recommendation
Get one workflow live
Expand if it works
Operationalize
Negotiate
FAQ
Questions people actually ask.
Good enough to demo and good enough to pilot, but not magic. The right promise is a real browser demo, a real callback demo, and iteration on the live workflow instead of inflated benchmark claims.
That is exactly why Harbor is strongest as a managed pilot. Start with bounded workflows, keep a human in the loop, review the call logs, and tighten the prompt before expanding.
Twilio and the current Harbor console are real. Broader integrations should be sold carefully based on the actual workflow in front of you, not a giant fake checklist.
The honest answer is: do not oversell compliance before the product earns it. Harbor should currently be positioned around the use cases and operational controls it can support today, with trust work still in progress.
Those platforms are components for builders. Harbor’s near-term advantage is not pretending to out-feature them; it is packaging one real workflow into a pilot a buyer can approve without starting a software project.
Then you should widen the rollout only after the pilot proves out operationally. Selling mythical 10,000-call concurrency before the basics are locked is how trust dies.
Yes. The live demo page gives you a browser call now, and the callback demo can place a real US test call through the Harbor bridge.
After-hours receptionist and inbound overflow for service businesses. That wedge has the cleanest ROI story and the least product fiction around it.
Get startedStart with the AI workflow
Start with the AI workflow
that can make money today.
Harbor should win one real workflow first: after-hours reception, inbound overflow, or a narrow outbound test. Request a pilot, run real calls, and expand from evidence.
Real browser demo · Real callback demo · Managed rollout